Australian Books Publishing
At Australian Books Publishing, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and manage the information you share with us when you use our website or our services. By accessing our site or working with us, you agree to the practices outlined below.
We handle personal information in line with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). Our approach is simple: be transparent, respect your data, and keep your information secure at all times.
Information We Collect
We may collect personal and project-related information to provide our services effectively, including:
- Your name, email address, phone number, and billing details
- Manuscripts, drafts, and project-related information shared during communication
- Non-personal data such as IP address and website usage activity
This information is collected only when necessary and is used solely for business and service-related purposes.
How Your Information Is Used
Your information may be used to:
- Deliver and manage our services
- Communicate with you about your project
- Process payments securely
- Improve our website and service quality
- Provide customer support and respond to enquiries
We do not sell, rent, or trade your personal information to third parties.
Your Rights & Control Over Your Information
You have full control over the information you share with us. At any time, you may contact us to:
- Request access to the personal data we hold about you
- Ask for corrections or updates to inaccurate information
- Request deletion of your personal information from our records
- Opt out of marketing communications at any time
- Raise concerns or ask questions about how your data is handled
We are committed to responding to all privacy-related requests in a timely and respectful manner.
Security Measures
Protecting your personal data is a top priority for Australian Books Publishing.
- All sensitive information is stored in secure systems
- Access is limited to authorised staff and contractors only
- Internal safeguards are in place to prevent misuse or unauthorised access
For quality assurance, training, and security purposes, communications between clients and our representatives may be recorded. These recordings remain confidential and are handled responsibly.
Payments & Financial Information
When you place an order, we may collect basic details such as:
- Name
- Email address
- Billing address
- Phone number
All payment transactions are processed securely through trusted third-party payment providers. We do not store or have access to your credit or debit card details.
Any additional information related to your project is shared securely and only when required.
IP Address & Cookies
When you visit our website:
- Your IP address may be automatically logged
- This helps us improve site performance, diagnose issues, and enhance user experience
Cookies and similar technologies may be used to:
- Remember your preferences
- Analyse website traffic through services such as Google Analytics
- Measure the performance of our advertising, including Google Ads and social media campaigns
- Provide a more personalised experience
You can disable cookies through your browser settings. Please note that doing so may limit certain website features.
Information About Our Services
We make every effort to ensure that all information on our website accurately reflects our services. However:
- Content may occasionally be updated or revised
- Minor inaccuracies may occur
If you believe the service you received does not align with what is described on our website, please contact us immediately. Our support team will review and address your concern promptly.
Confidentiality & Content Ownership
We take confidentiality seriously and maintain strict privacy standards for all client projects.
- Your manuscript and content are never shared, published, or disclosed to third parties
- All work is handled privately and securely
Once your project is completed and approved:
- You are the sole owner of the content
- You are recognised as the exclusive author and rights holder
- Australian Books Publishing retains no ownership rights over your work after final delivery
Your intellectual property, privacy, and creative rights are fully respected.
Our Commitment
- We deliver original, plagiarism-free content
- We protect your data and creative work
- We operate with transparency, integrity, and professionalism
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us:
- Email: info@australianbookspublishing.com
- Phone: 0489 930 400